FAQs


What size wine bottles do Huski Wine Chillers fit?

The Huski Wine Chiller fits most standard 750ml wine and traditional champagne bottles including Moët, Veuve Clicquot, G.H.Mumm, Laurent-Perrier, Taittinger, Lanson etc.

It was purposely designed to be slim enough for people to pour with one hand. This means that it does not fit some wider bottles such as Lindauer.

For further information around fit, please see our Huski Wine Cooler Fit Guide.


What drinks do Huski Beer Cooler 2.0 fit?

The Huski Beer Cooler 2.0 fits most 330ml, 355ml and 375ml bottles and cans.

Some larger cans also fit (440ml and 500ml) but more of the can is exposed outside of the cooler. The maximum vessel diameter that will fit is 67mm.

For further information around fit, please see our Huski Beer Cooler 2.0 Fit Guide.


Do Huski Coolers need to be kept in the fridge or freezer?

Huski Coolers do not need to be kept in the fridge. As long as the bottle is chilled when it goes in, the vacuum insulation will help keep it that way.

That said, the fridge is not a bad place to keep your Huski on hand, and won’t do any harm.

We don’t recommend freezing your Huski, as over time this can potentially be harmful to the vacuum seal and other components.


How do I care for my Huski?

To clean your Huski products we recommend handwashing with warm soapy water. However, our tumblers in Brushed Stainless, Black, White, Carbon Grey and Brushed Copper can be placed in the dishwasher along with the tumbler lids.

We suggest you wash your Huski before initial use.

Please do not place your Huski in the microwave or use bleach or chlorine based cleaning products.

For more information, please see our product care page.


What countries does huskicoolers.com ship to?

We currently deliver to the United States only. If you're from outside of the United States and would like to purchase a Huski product, please visit www.huski.co.nz.


What are Huski delivery costs?

Please see our Delivery Rates & Policies.


How does Huski handle refunds or returns?

Please see our Refunds and Returns Policy.


I have a problem with my order, how can I get in touch with Huski?

Please contact us by email team@huskicoolers.com if you have any problems or queries. We will try to respond to you within 48 hours (Monday to Friday) and help solve any problems you may have.


What forms of payment does Huski take?

We accept American Express, MasterCard, Visa, PayPal, Afterpay, and Apple Pay (mobile only).


How does Huski handle payment security?

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify's Terms of Service or Privacy Statement.


Is Huski New Zealand owned and operated?

Yes, Huski is proud to be 100% New Zealand owned and operated. Find out how we started in our story. 

All Huski products and packaging are designed in New Zealand by Kiwis.

We don't have access to the technology needed to make our products in New Zealand, so we work with a family owned factory in China to make our products.


What is Huski's privacy policy?

Please see our Privacy Policy.


What are Huski's terms of service?

Please see our Terms of Service.